Our Head of Dispute Resolution, Heather Gagen, reflects on a year of dynamic strategies, bold approaches, and standout successes, in the face of a challenging and evolving macro-economic climate. As Head of Department, she shares what sets our team apart in a fast-evolving disputes landscape, from our collaborative, cross-sector approach to our creative and agile thinking, and pioneering use of AI and other technology across the full spectrum of contentious work. She provides insight into the trends shaping dispute resolution and investigations and highlights why our team is uniquely positioned to help clients in times of crisis today – and tomorrow.
To all our clients, colleagues, and trusted peers, both UK and international, we hope you enjoy everything there is to read and reflect upon in this year’s Dispute Resolution Yearbook. Thank you!

Our offering is deliberately different. We operate from one unsiloed team, meaning that all of our lawyers from partners down are able to undertake any complex contentious mandate for our clients.
Heather Gagen
Head of Dispute Resolution | Co-Head of ESG & Impact