Mass claims – where are we now?

Illustration of two documents

In the 2023 edition of the Dispute Resolution Yearbook, we discussed some of the key developments in litigating mass claims in England and Wales. To recap, the procedural mechanisms available are:

Over the last 12 months, we have seen a continued cautious development across these mechanisms as the courts seek to balance the interests of facilitating access to justice for claimants with the need to ensure cases are properly managed. 

CPOs – class actions ‘proper’

A CPO allows two or more claims that raise common, related or similar issues of fact or law to be brought by way of collective proceedings, subject to the CAT certifying the claim. CPOs are increasingly popular: since last year’s edition of the Dispute Resolution Yearbook, the CAT has received 16 new applications for a CPO, an increase from 10 during the same period in 2022/23.1 In part this reflects a generally permissive approach of the CAT to certification: at the time of writing, only one claim2 has failed to obtain certification (save for those which have faced rival class actions and lost the resultant carriage dispute) since the Supreme Court’s seminal judgment in Merricks v Mastercard.3

Two recent cases illustrate the CAT’s generous approach:

  • In Gormsen v Meta Platforms, Inc. and Others, an opt-out CPO brought on behalf of an estimated 45 million Facebook users relating to the alleged unlawful use of their personal data, the CAT initially declined to grant certification on the basis that the evidence relied on by Dr Gormsen did not disclose an adequate blueprint towards trial and “unequivocally failed“.4 Despite this, the CAT invited Dr Gormsen to “have another go“, and in February 2024 allowed certification following a “root-and-branch re-evaluation” of the original approach.5 The parting comments of the CAT in that judgment are particularly telling: “[a]s has been said on many occasions, collective proceedings are concerned with access to justice, and the certification process needs to be seen in that light“.6
  • Gutmann v Apple Incorporated and Others concerns an opt-out claim brought on behalf of over 26 million iPhone users in the UK who have allegedly suffered harm because of Apple’s concealment of iPhone battery issues.  At the initial certification hearing, the CAT declined to grant certification as Mr Gutmann needed additional documentary evidence to demonstrate the factual basis for the claim.7 The claim was reformulated and certification was eventually granted on 1 November 2023 subject to Mr Gutmann resolving the claim’s funding arrangements, which was completed on 12 March 2024.8

Although there is some variation in its approach, the CAT’s practice as now developed appears to be to try to ensure that suitable claims can, in some form, be certified for inclusion in a CPO. Seen in this way, the certification process is used essentially as a means to identify whether there are serious flaws within the claim which might prevent it from running towards an orderly trial, and to force disorderly claims to be put on a better footing at an early stage.  

As has been said on many occasions, collective proceedings are concerned with access to justice, and the certification process needs to be seen in that light

Competition Appeal Tribunal

Gormsen v Meta Platforms, Inc. and Others [2024] CAT 11

Alternative approaches

For claims regarding issues such as environmental damage, RAs have been tried but have failed16 and it is common to run these either through general case management or through GLOs. The courts are willing to accommodate claims spanning huge numbers of individuals, each with their individualised issues, and to make orders to make these claims triable.

A recent example of this is Alame v Shell17, in which c. 14,000 claimants brought claims against Shell relating to damage allegedly suffered as a result of oil spills in the Niger Delta. In Alame the Court is using GLOs, which are a tool available to manage multiple claims that give rise to common or related issues of fact or law. In a recent decision, the Court refused to strike out the claims on the basis that the causation issues were too individualised, but nor did it give the Claimants a free pass. Instead, it permitted the claims to proceed as “global claims” for the time being, an approach which allows the claims to continue, but is likely to create real challenges to the Claimants in actually proving recoverable loss.

Conclusion

Across all the mechanisms there is a clear desire on the part of English judges to facilitate the bringing of claims and avoid procedural issues becoming roadblocks to justice. In the words of the first instance judge in Commission Recovery echoing some of the sentiments of the CAT in the context of CPOs, “If the choice is this or nothing, then better this.”18 Accordingly, ‘practicalities’ appear to be taking precedence over ‘technicalities’.

Nonetheless, a lawyer wishing to suggest that English courts are claimant friendly should not put the matter too high. The Courts (and CAT) have taken a pragmatic approach to case management of mass claims, aiming to ensure that claims are manageable and orderly. Claimants do not simply ‘get away with anything’. This is evident from the various examples of claimant representatives in the CAT being asked to ‘try again’ following unsuccessful CPO applications, and the differing outcomes reached regarding the “bifurcated” approach to RAs in Commission Recovery and Wirral Council.

This mixed picture is reflected at the legislative level. On the one side of the ledger, there was near universal support for proposed new legislation19 to reverse fully the effect of the Supreme Court’s decision in PACCAR (in which Travers Smith acted for the successful appellants)20, which has caused significant difficulties for litigation funders since it was handed down in July last year. On the other, although the passage of the Digital Markets, Competition and Consumers Act (the “DMCC Act“) through Parliament has triggered debate around a possible extension of the CPO regime to include certain breaches of consumer protection law,21 any expectations were only briefly raised, and the DMCC Act has not brought about that change. Looking ahead, the debate continues as to whether a future Parliament might legislate to expand the available mechanisms for bringing non-competition mass claims in future, or whether claimants will have to continue trying to push the boundaries of existing mechanisms in the High Court.


Footnotes
  1. [2023] CAT 10. ↩︎
  2. [2024] CAT 11. ↩︎
  3. Ibid, paragraph 54. ↩︎
  4. Cases | Competition Appeal Tribunal (catribunal.org.uk). ↩︎
  5. Home Insurance Consumer Action Limited v BGL (Holdings) Limited & Others  1423/7/7/21, which was withdrawn following the successful appeal of the regulatory decision from which it was intended to follow-on. ↩︎
  6. [2020] UKSC 51 ↩︎
  7. Justin Gutmann v Apple Incorporated and Others [2023] CAT 35. ↩︎
  8. [2023] CAT 67 and [2024] CAT 18. ↩︎
  9. [2019] UKSC 0213. ↩︎
  10. Ibid, [41] and [68]. ↩︎
  11. [2024] EWCA Civ 9; in March 2024 the Supreme Court refused permission to appeal on the ground that there was no arguable point of law: [2024] 3 WLUK 639 ↩︎
  12. [2023] EWHC 3114. ↩︎
  13. Ibid, paragraphs 91 and 95. ↩︎
  14. Ibid, paragraphs 46, 74 and 93. ↩︎
  15. And we note that there is no need to establish a blueprint all the way to damages in order for a CPO to be certified.  See RHA v Man & Ors [2022] CAT 25. ↩︎
  16. Most notably in Jalla & Chujor v Shell [2021] EWCA Civ 1389. ↩︎
  17. [2023] EWHC 2961 (KB); a more extreme example is the Municipio De Mariana litigation, in which over 700,000 claimants are seeking loss arising from the Fundão Dam disaster which took place in Brazil in 201 ↩︎
  18. [2023] EWHC 398 (Comm), paragraph 81. ↩︎
  19. Although at the time of writing it appears that this bill (the Litigation Funding Agreements (Enforceability) Bill) might be a casualty of the Government’s decision to call an early election. ↩︎
  20. R (on the application of PACCAR INC and others) v Competition Appeal Tribunal and others [2023] UKSC 28. ↩︎
  21. See eg Notice of Amendments to DMCC Bill dated 15 November 2023, item NC26, available at: digitalmarkets_rm_rep_1115 (parliament.uk). ↩︎

Key contacts and authors

Barney Stannard

Barney Stannard

Partner, Dispute Resolution